  | Subject | Approved By | Effective Date | Type |
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 | | | The Property Tax Division is in the process of finalizing the Abstract Codes that will be in place in RealWare for Tax Year 2007. As part of this process, DOR wishes to clarify under what Abstract Codes and Account Types “mobile homes” should be listed. As you are undoubtedly aware, titled mobile homes are considered personal property under Wyoming Statute, while mobile homes where the title has been... |
| Wade Hall, Administrator, PTD | | Appraisal in RealWare |
| | | Initially the DOR’s involvement in the management of the Add-on table was centered around two goals:
1. Assuring that the Add-on tables used statewide were uniform—that is, that the list of items and the naming of items in the Add-on table was uniform statewide. It was never the intent of the DOR to prescribe the valuation information for Add-on table items.
2. Assuring that items... |
| Wade Hall, Adminstrator, PTD | | Data Management |
| | | Each county was provided a number of Apex licences based on the size (parcel count) of the County, up to a maximum of four. The State purchased the original software and provides the ongoing maintenance.
If the county wishes to purchase additional licences, they may do so at their own expense. You can contact Apex through Jay Graber at sjgraber@apexwin.com or at 1-800-858-9958,... |
| David Chapman, Manager, TSG | | Licensing |
| | | The question was asked of the Appraisal Services Group, why there are three (3) Bi-Level choices in the Blt As drop down box in the improvement detail screen. The choices are; Bi-Level, Bi-Level 1 Story and Bi- Level 2 Story. The ASG staff visited with CCI to find out which Bi-Level is the correct choice for the system to work correctly; and why the 3 choices are in the system. The... |
| Joyln Stotts, Principal Appraiser, ASG | | Appraisal in RealWare |
| | | There continues to be some confusion of how the different methods of calculation works for Personal Property and Oil & Gas. The following information was provided with the assistance of the Appraisal Services Group and CCI.
R -- (Replacement Cost New) – Will depreciate only.
M – (Market) – Has no trending or depreciation.
C – (Cost) – Trends and depreciates.
B – (BIA (Best Information... |
| Joyln Stotts, Principal Appraiser, ASG | | Appraisal in RealWare |
| | | Many counties regularly publish an assortment of materials to the Internet, some of which are derived from the Wyoming CAMA system. The Department supports the use of the DataMart as a good source for web-based information with the understanding that the DataMart does contain information that is considered confidential. This confidential information includes sales information and taxpayer... |
| David Chapman, Manager, TSG | | Hardware |
| | | The following is an recent excerpt from correspondence to a Wyoming County regarding this issue. The response is in the first person, but it does contain some important details about this issue.
We have collectively been discussing support options for some time now. While trying to organize “shift” work for support efforts sounds appealing, we have encountered several major obstacles... |
| David Chapman, Manager, TSG | | Customer Support |
| | | All CAMA support requests need to originate with CCI. CCI is responsible for gathering all of the necessary information and will forward that to the group or agency responsible for the actual support. For example, questions regarding the functionality of the software or data issues will stay with CCI to be answered. Appraisal related questions will be related back from CCI to the... |
| David Chapman, Manager, TSG | | Customer Support |
| | | The Wyoming DataMart environment is unique to Wyoming. It is made up of several components that create a very powerful data warehouse of assessment related data. Each of Wyoming’s twenty-three counties currently maintains a RealWare CAMA system. This system populates, nightly, a set of local DataMart tables. These tables are generated from the production CAMA system and are... |
| David Chapman, Manager, TSG | | Data Management |
| | | The Appraisal of Golf Course's in RealWare may be handled in two ways. Both will require the appraiser to develop an appraised value before entering into RealWare. If you have no sale's data on Golf Courses and are unable to obtain income and expense data for the income approach you may need to rely on the cost approach. Utilizing your Marshall & Swift, 'Marshall Valuation Service' Manual all the... |
| Jeff Moore, Principal Appraiser, ASG | | Appraisal in RealWare |
| | | 1. The custom cost for hand hewn log homes as developed by CCI will be deleted from RealWare and not used for appraisal purposes in 2006.
2. When utilizing the cost approach counties are to appraise custom log homes as specified by Marshall & Swift in their publication, "Log Home Appraisal Training Guide." This guide instructs the appraiser how to value a custom log home using the Residential...
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| Appraisal Services Group, PTD | | Appraisal in RealWare |
| | | Those of you which have converted to RealWare may have already noticed that the drop down list for HVAC in RealWare does not match what is in the Marshall & Swift Residential Cost Handbook.
To resolve this we had CCI create a cross reference table which matches their description in the look up table to what is in Marshall & Swift. See Exhibit 2 in the attached document. We believe... |
| Jeff Moore, Principal Appraiser, ASG | | Data Management |
| | | Commencing immediately, any property within RealWare that contains a mixed use (e.g., residential/industrial, commercial/industrial, etc.) cannot be stored in RealWare with the same account number if the level of assessment is different.
While the actual valuation of these types of properties occurs at the abstract level and will work correctly, reporting is dependent on one level of assessment. ... |
| Marvin Applequist, Administrator, PTD | | Data Management |
| | | The county is authorized to install an unlimited number of RealWare applications. However, each installation of RealWare will most likely require a corresponding Oracle license. The following general guidelines apply:
- First, you will need to obtain additional Oracle Licenses for each user. The Department of Revenue will provide the license if the user is a full-time staff...
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| David Chapman, Manager, TSG | | Licensing |
| | | CCI has established the following Severity Levels for the County to report issues. The reporting is funneled through the Parature on-line issue reporting system that CCI uses for tracking customer issues. The following is a list on how the customer defines their issue.
SEV1
• Description – Prevents critical business process from functioning or data corruption. Legislative... |
| David Chapman, Manager, TSG | | Customer Support |
| | | The personal property depreciation tables contained within RealWare are based on the Marshall Valuation Service cost manual, Section 97, "Depreciation – Fixtures and Equipment" table. In nearly every case, the depreciation "floor" of those tables is 80% depreciation, or 20% good. 20% good is the figure utilized as the "floor" in the RealWare personal property depreciation... |
| Wade Hall, Administrator, PTD | | Appraisal in RealWare |
| | | CCI has given each county the opportunity to further define qualities to a higher level. We have provided “Plus” qualities that are the base qualities added together and divided by 2 for a true average between base qualities from the Marshall and Swift Residential Black Book. The Marshall and Swift Cost Estimator actually goes further than what CCI does as it will define qualities to a... |
| Tim Brady, Wyoming Account Manager, CCI | | Appraisal in RealWare |
| | | We have received requests by counties for authority to modify the “local cost multipliers” contained in RealWare. Currently, the counties do not have access to modify those tables. What
CCI plans to load for tax year 2007 is the Wyoming state multipliers from the Marshall & Swift tables from the Residential Handbook and the Marshall Valuation Service commercial book. Marshall & Swift multipliers... |
| Wade Hall, Administrator, PTD | | Administrative |
| | | To ensure that Wyoming CAMA project maintains consistency, both CCI and the DOR have identified key project/account managers. These project/account managers are the focal point for all contractual, planning and problem resolution for the Wyoming CAMA system.
Any issues that arise that cannot be readily addressed through the customer service process or that requires intervention for a... |
| David Chapman, Manager, TSG | | Administrative |
| | | All County requests for user security must be processed through CCI's customer support staff first. All security requests must adhere to the following guidelines:
- No county user can exceed the rights of CTYADMIN.
- CTYADMIN is primarily designed for the Assessor or his/her designee.
- CCI is authorized to change users on a one-for-one basis. For example, they may add "Fred"...
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| David Chapman, Manager, TSG | | Security |
| | | Overview
All Wyoming requests for enhancement to RealWare, suggestions for the Wyoming CAMA Website or additions/deletions to the RealWare tables managed by DOR are now being processed through this website. No enhancement requests should be entered into CCI Parature
support system or sent directly to CCI.
Enhancement Requests
All requests must now be recorded in the “Enhancement Requests” area of the...
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| David Chapman, Manager, TSG | | Administrative |
| | | Support
The Wyoming CAMA website was designed and is supported by the Property Tax Division’s Technical Services Group (TSG). If you are having any issues with the website or you need to reset your password, you may contact the following TSG staff for assistance:
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| David Chapman, Manager, TSG | | Administrative |
| | | All requests for support for RealWare should start with either a telephone call to CCI or the creation of a Parature ticket. Parature tickets are the preferred method for recording and tracking support issues. These tickets give a wider base of support staff visibility of the issue as it works its way through the system.
CCI’s responsibility in all support calls is to “Triage”... |
| David Chapman, Manager, TSG | | Customer Support |
| | | All statewide scheduled releases, work orders and bug fixes will be thoroughly tested first at CCI and then at the DOR prior to being released to the counties. In this process, DOR has the final approval before any updates are released.
While this measure may delay the release of new programming to Wyoming counties, it will ensure that products are ready for use. |
| David Chapman, Manager, TSG | | Security |
| | | In order to ensure better uniformity throughout the State, the DOR and CCI have identified a core list of tables that are managed directly by the Department. CCI is not authorized to change these tables without the express permission of the Department. The following is a list of those tables:
Department of Revenue
TLKPABSTCODE
TLKPABSTCODEAGLANDCOST
TLKPACCTTYPE
TLKPNOVPRINTCODE
TLKPPPBUSINESSTYPES
TLKPPPCONDITIONCODES
TLKPPPLIFE
TLKPPPPERCGOOD
TLKPPPTYPE
TLKPPPTYPEFACTORS
TLKPPPVALUECODES
TLKPQUALITY
TLKPROOFTYPE
TLKPSTATEASSESSEDTYPECODE
TLKPWELLSTATUS
CCI... |
| David Chapman, Manager, TSG | | Data |
| | | One of the overall goals of the CAMA program was to develop a higher level of uniformity between like properties and also the appraisal practices between each county jurisdiction. This is a complicated task that is very difficult to define and even more complex to enforce.
From the CAMA system perspective, this process is a balancing act between restricting certain functions in... |
| David Chapman, Manager, TSG | | Administrative |
| | | The API Number issued by the Wyoming Oil & Gas Conservation Commission (WOGCC) for wells drilled in Wyoming is an important piece of information to be used in the Oil & Gas Module of RealWare. Clicking on the API Number in RealWare will link you to the Wyoming Oil & Gas Conservation Commission for that well.
Every county will need to have the API Number formatted correctly to be... |
| Joyln Stotts, Principal Appraiser, ASG | | Data Management |
| | | At the conclusion of the Wyoming State Board of Equalization 2007 County review of the “Abstract of Assessment Rolls” it was established that several counties are using an erroneous method of appraising vacant land by application of a “Developer’s Discount or Present Worth Formula”. W. S. 39-13-103 (b)(ii) requires that all property real and personal shall be valued at Fair Market Value, except... |
| Marvin Applequist, Administrator, PTD | | Real Property |
| | | Surveys
The survey area of the website is where Assessors will be directed to vote on work orders or to participate in general surveys being conducted by the DOR or in conjunction with the Assessors Association.
Historical Information
One of the goals of this website is to provide long term visibility to the decisions that are made regarding the CAMA system. When it comes to requesting enhancements,...
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| David Chapman, Manager, TSG | | Administrative |
| | | Work Orders
Once the comment period has been completed, the DOR will take all of the comments into consideration and will create a Work Order. This is an internal tracking system for the DOR and the County Assessors to monitor the request as it flows through the process to completion.
The work orders will contain the following information:
1. Title. This is the common work title for the enhancement.
... |
| David Chapman, Manager, TSG | | Administrative |