If you have encountered an issue accessing photos, sketches or documents via RealWare and you are running Symantec (Anti-Virus) on the CAMA server, there is a known issue with Windows Server 2008 and Symantec.
Basically, the Windows XP clients lose connectivity to Windows Server 2008 64-bit file shares and DFS shares after a period of time when the server is under load during production hours. The Windows Server 2008 itself does appear to be working and does not show any signs of a deadlock.
This problem is fixed in Symantec Endpoint Protection 11.0.4202.75 (MR4 MP2) or later, and the Windows 2008 operating system should be running Service Pack 2 or higher.
For information on how to obtain the latest build of Symantec Endpoint Protection, read “Obtaining an upgrade or update for Symantec Endpoint Protection 11.x or Symantec Network Access Control 11.x” at the following link:
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007121216494948